Craft Cannabis, CBD, Hemp... We understand that cannabis is a brand new world for many new users. You'd be surprised at some of the questions that we get, so we've put them all in one place before you have to ask. Here's our Asheville Craft Cannabis FAQ Page. Feel free to reach out to us with a question you don't see @avlcraftcanna

Shipping policy

You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns.

If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive your money much more quickly in many cases. This time period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

If for any reason you do not receive your refund after 14 days, please contact us at and let us know. We will do everything in our power to resolve the issue immediately.

We ship to all 50 States using USPS or FedEx, and are testing drone deliveries in the Asheville area (just kidding, but seriously...)

We pride ourselves on shipping out the majority of orders within 1-2 days, with expected deliveries varying depending on location.

Frequently Asked Questions

Yes. Asheville Craft Cannabis is located in the Mountains of WNC, and therefore under the authority of the State of North Carolina, where Hemp and CBD Cannabis products are legal to manufacture and distribute to all 50 states, under the Farm Bill of 2018. Contrary to THC substances, which are still illegal to possess or distribute in this state.

Hemp is a variety of cannabis that is grown for food and fibers. CBD is a molecular compound found in cannabis plant extracts. Asheville Craft Cannabis CBD is extracted from our proprietary cannabis cultivars richer in CBD and other cannabinoids and terpenes than basic hemp.

Hemp and marijuana are both types of cannabis. Marijuana contains a cannabinoid known as THC, which causes a high and is known as a drug. Hemp contains negligible amounts of THC and is unlikely to cause an intoxicating effect (aka high).

Many people use CBD to support the body’s natural systems. Cannabinoids are an integral part of the human body’s ability to regulate and balance a wide variety of physiological systems. CBD is also used by some for specific purposes such as supporting a good night’s rest or maintaining well-functioning joints.

Full Spectrum CBD means an oil or product that contains all the cannabinoids that are naturally occurring in the cannabis plant

Nope. There is no record of anyone ever overdosing on CBD. CBD is completely non-toxic.

A Oil Tincture is a preparation made from CBD extract and hemp seed oil. It is used sublingually (orally swallowed) and can also be used in cooking or baking. Oil tinctures do not contain alcohol, contrary to many traditional tinctures that do.

Nope. Unlike THC, CBD is non-psychotropic and non-intoxicating.

CBD itself does not have an expiration date. However, CBD oil products can degrade and should be used within a certain period of time. They should be stored in airtight containers either in the refrigerator or in a cool place away from direct sunlight. Please refer to the product expiration dates for more information.

All of our craft cannabis is grown with local cultivation partners in indoor, greenroom, and outdoor facilities in and around the mountains of Asheville, North Carolina

Full spectrum CBD oil contains a variety of cannabinoids and terpenes as well as other beneficial compounds. Each of the compounds has particular effects on the human body. Because terpenes can affect how the body responds to cannabinoids, the combined effect is often greater than the sum of the individual effects. The overall effect produced is known as 'The Entourage Effect'.

Yes. We pride ourselves on being fruntrunners in sustainable organic praticies and regenerative farming methods.

Glossary of Cannabis Terms

Working on the cutting edge of a brand new industry understandably means that our everyday vocabulary could sound like a foreign language to some, that's why we've made our very own cannabis industry index to help make sense of complex topics. reference glossary here